Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.
Is this gas or electric you the model number?
Hi Bryan, this is an electric wall oven. I think the model number is XXXXX or maybe V-V-05380345. Not sure where to look for model number. When I had it worked on last year and they replaced the relay board and the temp sensors, the problem was that the oven kept shutting off randomly and spitting out an error message. I remember the repair guy saying the oven thought if was getting too hot and the shut down was automatic. That fix of a new relay board and temp sensors cost about $1000. I also put a surge protector in our main power box for the house as Dacor said that these ovens are sensitive to power surges and that could be causing my issues. That was another $400.
Since then the oven has been behaving more normally. No more shut downs. I keep a thermometer in there at all times and it has been looking like the temperature is fairly accurate. First issue I had was Thanksgiving. I used it a lot that day. When I went to put the turkey in, I set it for 425. It beeped like it was ready, but it was not at 425, more like 375. I went ahead and put the turkey in and I tried to up the temp (edit function) to 450 to compensate and the temp pretty much did not budge. Maybe that was because the turkey was in there. The next day I tested it a bunch. Set it to one temp, checked. Edited to another temp and checked. Seemed ok but I still called my repair guy to check. He came over and said it was not maintaining temp at all and that the fan was not going on when it should and, in fact, that he could not get the oven to turn off. He had to cut the power. When I came home and turned the power back on, it seemed fine. I tested it to 375 and it was fine. The repair guys tried to call Dacor when he was at the house but they did not answer. Now he says it needs all new parts. So, what do I do? Bag the oven as the fix is now like $1,700 and this oven has been bad since day 1 or, try to work with it. Dacor is not helpful. Their service is weak and a year ago I was on the phone with them a lot and it did no good.