How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have an ancient Jenn-Air stove top. Thinking it was purchased

Resolved Question:

I have an ancient Jenn-Air stove top. Thinking it was purchased around 1977. Works great, but someone, somehow, broke the top of the burner on the right. There are two burners to a side and I'd like to replace the right side if possible. I can't find a replacement to match the exact numbers for replacement.
I need something comparable to 87946-87847 glass top, 2800 watts, 240 volts, tubular element. Is there anything that would work. Also, need a white unit if available.
Model # XXXXX 37891, serial # XXXXX Not sure if the serial number is XXXXX
Thank you for whatever help you can give me.
Submitted: 2 years ago.
Category: Appliance
Expert:  Bryan replied 2 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

I'm gathering by what you're saying you are looking for a glass top cartridge for the right side the two burners in it, is that correct, in white?

Customer: replied 2 years ago.
Yes, you are correct. Right side two burner cartridge in white. If white isn't available, I'd be open to other options in color.
Expert:  Bryan replied 2 years ago.
Okay is a similar to this one, this is a newer one so the top me look little different,
Customer: replied 2 years ago.
If white isn't available this will work for me if it works on my stovetop. How do I go about pricing and shipping, etc.. Also what green accept button am I to press. Is it on the right side of message?
Expert:  Bryan replied 2 years ago.
Well before ordering this you need to take a look at the size, you can count the squares in the picture to get you the size, every squares 1 inch so you want to make sure yours is the same size as the one in the picture, also they should be four prongs coming out of it is that correct? One round one and three flat ones. Are they orientated the same way yours is in a row? Here's the link to the one I showed you, http://www.repairclinic.com/PartDetail/Stove-Cartridge-Assembly/A122W/57 and him going to give you another link which shows you a variety of these because of the one I showed it doesn't seem to be the right size you will have to go through the list and look at them to see which one may fit into yours, here's that link. There are a lot of so check them out and make sure you get the right one, http://www.repairclinic.com/Jenn-Air-Range-Stove-Oven-Cooktop-Or-Related-Parts?s=b103a13ec17 I really hope this helps good luck and well wishes, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12034
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 10 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bryan
Bryan
Appliance Technician
12034 Satisfied Customers
15 yrs. experience as a certified appliance technician.