How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Maytag dishwasher Model MDB4100AWB. This machine recently

Resolved Question:

Maytag dishwasher Model MDB4100AWB. This machine recently stopped taking the water out properly and after checking the lower parts, I found that the impeller wash broken and was spinning on the shaft. I replaced this and still no water removal. We have noticed that the control knob hums and turns but most of the time nothing happens. Help
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

The hum is coming from the control panel and not the motor down below? Does it sound like it's coming from the timer?

Customer: replied 3 years ago.
the hum or buzz is coming from the control knob area as it turns.
Expert:  Bryan replied 3 years ago.
That sounds like the timer, and the motor does nothing it all but did before you changed the impeller?
Customer: replied 3 years ago.
Yes
Expert:  Bryan replied 3 years ago.
Okay this buzzing could be the relay for the motor. Causing it, if you have a problem with this it can sometimes make the timer buzz is a try to start the motor but the motor is not starting, this is usually behind the front kick panel under the door, be careful it's live shut the machine off and check the wiring on that to see if one burnt.
Customer: replied 3 years ago.
sometimes the motor does runs, but it just does not remove the water. The buzz is behind the control knob. If you turn the knob to light wash the lower arm spins but no water comes in and no water goes out. The light wash and rinse cycles is the only place that the unit will do anything.
Expert:  Bryan replied 3 years ago.
It sounds like the timer may be the problem the timer has contacts in it and these contacts can burn also there like points in a car the old cars not today's cars course, and from what you're saying when you turn to light wash the lower spins I'm not sure but I would think it would be the timer not sending power to the motor for the regular wash but you also say no water goes in and the water comes out so I'm a little confused, when you first start this at the beginning of the cycle no water comes in it all?
Customer: replied 3 years ago.
Some water does come in but very little. Mostly all that happens is the spinning of the lower arm.
Expert:  Bryan replied 3 years ago.
Okay when you say very little how much in inches is in the bottom after this fills in the beginning? Does it reach the heater?
Customer: replied 3 years ago.
enough comes in that it covers the heater.
Expert:  Bryan replied 3 years ago.
I'm not really sure what's going on with this, it doesn't make sense that the bottom spray arm only runs in light cycle, the motor doesn't run any differently in a light cycle it does on a regular cycle it's just a shorter cycle control by the timer, but you said is no water pressure and you are to change the impeller so I just don't get it it's like if the motor runs in sprays in light cycle but not spraying hard I'm thinking it has to be the motor, it has to be weak and doesn't have enough power to distribute the water through the spray arms, there is no real test for that so I don't know what to tell you, the only thing you can do is replace the motor if it is actually turning then the timer is doing it's job I believe, this is a real conundrum the stars figure out why it's not spraying after putting in a new impeller assembly, has to be the motor, thanks, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11908 Satisfied Customers
15 yrs. experience as a certified appliance technician.