Appliance Repair Questions? Ask a Technician for Answers ASAP
hi,i was able to pull up info with your model number.how can i help you ?
ya so I want to trouble shoot and fix this my self as repairman told my wife it would be a 1000.$ I think he is on glue
ok sure,will try my best to help you
can you tell me if the compressor is running?
hmm how is that determined?
or what led you to believe that the compressor is the issue here
while I was at work a guy came in and looked and said it was the compressor I think there are other factors that may keept from running so here \I am
ok is the fridge not cooling or just not cold enough?
the fridge lights are the only thing working
its only three years old
okay,can you go around the back of the fridge to feel if the compressor is running ?
what should it feel like when running?
you will feel it vibrating lightly and will fee warm.
ok just a sec we have everything turned off...
ok sure,take your time.
ok it has a slight vibration to it and its not warm yet as I just turned it on
ok so kicked in as soon as you plugged it in correct?
well as soon as I turned on the switch which is in the freezer compartment ifelt ti start to spin /vibrate
ok do you hear a click sounds coming from the compressor ?
ok open the freezer you should hear the fan running
i do hear bthe fan
ok so it would appear that everything is running .now can you go back to the compressor there is a copper line and a black line which is going to be medal.can you verify that please?
theres actual 3 pipes comming off the comp. one is dead ended and then there are two uthers
ok can you see a black line.which would be just a bit thinner than the copper lines
all of the pipes come off the compressor are black the thinist one ties into copper 4inches from the comp??
there is a cooling grate that is at the bottom supply and return i suspect
ok can you feel if one is warm?
that would be the condensor
whithe top of the comp is 29C and both the other pipes are 22C
ok has the compressor shut off or made a click sound as we speak
Hey Juan I have to go to work if I leave will I loose my cash or can we continue when I get back........ no click or sound as yet
ok what the problem is most likely to be is a sealed system issue ,basically the system needs to be serviced
if you have no further questions pressing accept is how i get paid.
you can come back to this page with no extra charge
incase you may have any other questions about this porblem tnat you have
what so I have to leave it open and hope I dont loose my internet connection?
you can save and exit if youd like
what do you mean by a sealed system meaning a leak in one of the pipes?
correct your compressor is fine just need to be charged
can corrosion eat through copper
you dont have a compressor problem
ok Ill be back in 11 hours and we will sort this out ......
have a great day