How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Kitchenaid model KUDS30IXBT has the 1 Hr Wash light on but

Resolved Question:

Kitchenaid model KUDS30IXBT has the 1 Hr Wash light on but dim always. Clean light never turns on, but the dishwasher seems to run complete cycles. Dishes seem to be a bit wetter than they should be given heated dry is selected.

Tried cutting power to the unit but this doesn't seem to reset.

There are no flashing lights nor are any other lights.
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Medic replied 5 years ago.
Hello,

make sure you are using a rinse agent if not then that is the drying issue. If you do use a rinse agent I suspect you have a faulty control. The control is the only thing that would cause issues like this.
Customer: replied 5 years ago.

Sad thing is the control panel was replaced in October under warranty and now we are just over a year and past warranty.

 

Hate having to order a new control panel at over $200. Frankly the drying issue isn't that big of a deal for me, just a noticed issue.

Expert:  Appliance Medic replied 5 years ago.
Yes its the only thing that would cause it if you are using a rinse agent.
Appliance Medic and other Appliance Specialists are ready to help you