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Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
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touch screen on duel fuel range has error code f2e1 stuck/shorted

Resolved Question:

touch screen on duel fuel range has error code f2e1 stuck/shorted key. what to do to fix or reset.
Submitted: 5 years ago.
Category: Appliance
Expert:  Neilwill replied 5 years ago.
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What is your complete model number?
Expert:  Neilwill replied 5 years ago.
Hello,
Thank you for using JustAnswer!


F2 E1 is an error code that says the membrane (touch pad assembly) is not connecting to the ERC(Electronic Range Control). Call the warrantee company and give them the model number and serial number of your range and ask them if it still has a parts warrantee on the electronics. If it does, they will have to send their technician out to replace the part or parts and charge you for the labor. Your model may have the membrane and Erc all in one part, so an easy diagnosis, if it is seperate you need to make sure the membrane ribbon connector is plugged tightly into the Erc, plug your range back in, press cancel, and then retest. If it still fails then replace the membrane, test and if it fails again, replace the Erc. Before you tear into this make sure you unplug the unit for 30 minutes, plug it back in and test. Sometimes this will reset the Erc and solve your problem. If it doesn't the make sure you unplug the range before doing any repair work.
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Customer: replied 5 years ago.
the model number is XXXXX

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