Will you please send me the brand name and model number, so I can get information for you? It's printed on an i.d. sticker on or near the door.
I can't see how to get to this ribbon. What is the method i must use (except turning off power) in oder to get to the contacts for cleanin?
The end of the ribbon connector strip that plugs into the control board plug should come out, when you pull on it. If it does'nt, you'll have to replace the whole assembly with the part number I posted.
I suggest you go to www.partselect.com, enter your model number, and take a look at number 105 on the parts drawing and list. It shows the boards in separate drawings, so
I thought the ribbon could be removed. If it can't, there nothing for it but to replace the whole unit.