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Jason
Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
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We are experiencing a problem with the water line at the back

Customer Question

We are experiencing a problem with the water line at the back of the refrigerator.
It has started popping and jerking every morning for the past three days. We changed the
water filter thinking that might be the problem since it was due to be changed. It did not
make a difference. The problem occurs at approx. the same time each morning. Any idea
what is causing the problem?
Submitted: 5 years ago.
Category: Appliance
Expert:  Jason replied 5 years ago.
So the line that supplies water to fridge is popping and moving? Is water being dispensed when it is happening? Is ice being made when the noise occurs?
Customer: replied 5 years ago.
No. It is happening at around 5AM. It is happening just before we get up for work.
Expert:  Jason replied 5 years ago.
Normally, when you get this type of noise, it is due to high water pressure in your water line. Are you sure it is the water line making the noise?Did you physically see it moving?
Customer: replied 5 years ago.
Yes, we pull the fridge out and you can see it bouncing back and forth. It slams against the back of the fridge loud enough to wake us up.
Expert:  Jason replied 5 years ago.
If the refrigerator is not making ice or water is being dispensed when this noise is happening, there is nothing wrong with the refrigerator. You will need a plumber to check the pressure in you water lines. This is a water supply issue, not an appliance problem.
Jason and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
That is what I was afraid of. Thanks for your time.
Expert:  Jason replied 5 years ago.
Your welcome.

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