How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Your Own Question
Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
Type Your Appliance Question Here...
Jason is online now
A new question is answered every 9 seconds

I have a three year old Maytag stove with two ovens. The bottom

This answer was rated:

I have a three year old Maytag stove with two ovens. The bottom oven won't heat past 220 degrees (preheat). We put it on self clean and although it got hotter it didn't clean. The top oven seems to work OK. I put it back to factory default but didn't make a difference
Can you please send me the model number.
Customer: replied 4 years ago.


On the stove it says MayTag Gemini - on the receipt, I believe this is the model number: MER6875BCW (from the receipt).

That is the model number. IF you set the bottom of to 350 degrees, is 350 displayed in the control?

Customer: replied 4 years ago.


Yes it does. Then it goes to pre heat (100) and won't go past 220 or 230 degrees.

Do you get any error codes that come up?
Customer: replied 4 years ago.
No error code come up
OK, if you turn the broil on for the lower oven, does the broil element come on?
Customer: replied 4 years ago.
Does not appear to be coming on

Do you see any white marks on the element, or burn marks?


The oven needs both broil and bake elements to heat the oven. The issue is either the broil element or th control board.

Jason and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
There are no white marks, or burn marks on the elements
OK, that doesn't mean that the element is good, it is just an easy way to see if it is defective. Do you have a meter to check for power and/or continuity?
Customer: replied 4 years ago.
I have a meter but I don't have it home here right now.
OK, well check for continuity on the element at the back. Remove the wall and you will see the element terminals. Make sure to turn off power. If you have continuity, check to make sure there is 240 volts going to the broil elements.

Related Appliance Questions