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Robert
Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience:  16+ years of in home appliance repair knowledge.
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my LG front load washer gives me an IE code on wash cycle.

Resolved Question:

my LG front load washer gives me an IE code on wash cycle. hoses and filters are clear and will fill on rinse and spin cycle
Submitted: 5 years ago.
Category: Appliance
Expert:  Robert replied 5 years ago.

Robert :

Hello.

Robert :

If the hoses and the filters are clear then you probably have a bad water valve on the unit.

Robert :

It may not be opening OR it may not be opening enough.

Robert :

Do you know what water setting the unit was on when the error occured?

Customer: But wTer will run on the rinse cycle.
Customer: It is on warm /warm
Robert :

The rinse cycle only uses cold water and the cold water valve has 3 - 4 valves on the one valve assembly.

Robert :

I would put it on the hot/cold cycle and see if it fills.

Robert :

If so, replace the cold water valve. If not, replace the hot water valve.

Robert :

F170 is the hot water valve and F160 is the cold water valve.

Robert :

Both valves are easy to replace. You just need to determine which is at fault. I will get the part numbers for you.

Customer:

how do i get to the valves?

Robert :

On the back of the top panel there will be 2 screws that hold it on. Remove the screws and push the top panel back and lift it off. The valves will be in the back/top area.

Customer:

ok

Robert :

5221ER1003A is the cold valve. 5220FR2006H is the hot valve.

Customer:

ok

Customer:

where can i order them?

Robert :

You can order them by calling Sears Canada with the part number you need and they will ship it out to you.

Customer:

please do

Robert :

1/888-932-1015

Customer:

is that where i call to order them?

Robert :

Yes.

Customer:

thank you

Robert :

No problem.

Customer:

Ill just replace them both

Robert :

Is there anything else I can help you with?

Customer:

is it possible it could be something else?

Robert :

Not on this unit.

Customer:

ok... ty vm sir

Robert :

You're welcome.

Robert :

Please click the accept button to close the chat if you are happy with my advice and have a great night!



 

Customer:

u2

Robert :

I will. Thank you.

Robert and 4 other Appliance Specialists are ready to help you