If you go the www.thetford.com, and select your model number from their list, you'll be given a 'manuals' button on the right side of your screen. Click on it to get a list of the available manuals for downloading. You can purchase whatever parts you need from any Norcold authorized servicer(most RV dealerships). If you need to find a dealer near you, use the 'locate a dealer' menu.
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