good morning.does the water dispenser work fine?
ok can you check if there is any cubes in the ice maker that may have not been dumped?
i just dumped it
ok so there was cubes in there ?
they were on top and i put them in the holder
it did make ice just did not dump it into the holder correct?
it makes ice and dumps it, it does not despense through the door
ok when you depress for ice do you hear anything?
it sounds like it is starting to work then stops
ok just a few minutes please
i took the dispenser out empied the ice and the auger turns freely, then put ice back in
remove it again,then press for ice.with the door open and see if the auger rotates
it just beepsvand does
it just beeps and does not make any more noise
okay this sounds like the auger is faulty.
i would suggest it be replaced
are you still there?
the auger turns freely
it rotates but then stops within a few seconds correct?
it makes a brief noise like it is going to work then stops
thats going to be the problem
even if it turns freely it can still be bad
i would recommend you replace it .