My new microwave, whirlpool accuwave plus steam cook, just stopped working. Turns on but nothing cooks or whets up??
Nothing. Doesn't work
my name is XXX XXX i am an authorized whirlpool service tech and i can help you today
everything works but you get no heat?
does the display work and light up and is responsive to selecting cycles?
if yes. and the machine just doent give you heat, then all you need is the magnetron
i could get part number ofr you so you can order the part
wow. i am surprised to see it go this quickly. do you use it often?
if it is under a year old, it should still be under the manufacturers warranty then
i would call whirlpool and have them come out to fix it for you, this way you will not have to pay for anything. parts, service, nothing
i could give you number to call
it csan also be found by the model stcikeron the machine
just behind the door on the front of the cabinet
well is the machine new, or just a new house for you?
an old machine?
it is definitely something that you can fix with help from me
just use. and sometimes these machines are damaged from factory testing and shipped out by mistake. i see it happen all the time unfortunately
i could get yuo the part number if you like?
ah. yup. i have see that before
just have someone under warranty fix it. the part alone is over $100
and if the machine is under warranty they willpay
i know. tyr to get them out as quick as possible
if you feel i have helped you, please remember to hit the green accept button belwo
the magnetron part number just so you have it is XXXXXXX $130, make sure they come with the right one. thank you again for accepting my answer today.
Appliance Service Technician with 10+ years experience.
thank you again. please let me know if you need anything else.it was my pleasure helping you today. let me know how everything turns out for you.