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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Hi I have a Kenmore mdL. XXXXXXXXXXX It doesn,t drain and

Customer Question

Hi I have a Kenmore mdL. XXXXXXXXXXX It doesn,t drain and I cleaned out the drain inside the machine. The drain has a small wire that turns inside and it doesnt seem stuck. I took out the arm in center and cleaned out that area. I checked the drain hose connection and made sure it is up and over the side of the cabnet. Thinking it may be the timer and I replaced it. Could it be a relay switch.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

can you resend the model # ? it didn't come through, try putting a space between each #

Customer: replied 5 years ago.

 

Kenmore MDL #363 - 14192992

Customer: replied 5 years ago.

 

Kenmore MDL #3 6 3 - 1 4 1 9 2 9 9 2

Expert:  Bryan replied 5 years ago.
you need to check the drain solenoid, do you have the kick plate under the door off ?
Customer: replied 5 years ago.
no Im not there now. it its one of our rental units. but I visualize it somewhat. where is it at
Expert:  Bryan replied 5 years ago.
underneath on the left side of the pump assembly, make sure its not melted of frozen it should move up and down freely, this is a common failure in these,
Bryan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
can it be replaced with no problems? just simple connections?
Expert:  Bryan replied 5 years ago.
yes not to hard, it comes with instructions, make sure thats the issue though before ordering.

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