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Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
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A new question is answered every 9 seconds freezer freezer is working but fridge this

This answer was rated: freezer freezer is working but fridge this fixable? my whirlpool is a 2004 model...thanx
Is there any frost on the back wall of the freezer?
Customer: replied 4 years ago.
yes there is

OK, this is a defrosting issue. There are three parts in this system that remove frost from the evaporator. The defrost heater, thermostat, and timer. One of these parts has gone bad. If you have a meter to check for continuity, I can walk you through testing.


If the unit does not defrost, then air can not circulate into the refrigerator.

Customer: replied 4 years ago.
water was leaking into fridge right before it went out does that help?
That means the frost is blocking the drain in the freezer. Both problems are connected, this is a defrosting issue.
Jason and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

what type meter am i needing?

A continuity meter.
Customer: replied 4 years ago.
ill pick one up n get back to u n a few hrs thanx again
Your welcome

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