Hello are you available?
will it only shake when you have a heavy load ?
yes. it usually happens with larger pieces, such as sheets and towles.
anything that might soak up a fair amount of water
does it make any noise while spinning?
that is the time when the vibration and banging noises occur
ok your one of your shocks may be broken worn out
let me post a picture for you
it's been doing this for quite a while and I read this is a common complaint. is it typical for the shocks to break?
not too common but also depending on if you wash heavy loads
do you know if its still under warranty?
it's over a year old and I will have to check but i am guessing it's no longer covered
id look into that since i would hate for you to pay out of pocket.
would you like a price just incase?
that would be great
sure no problem.just a minute please
Manufacturer Number WH01X10343.here you go .39,35,available atwww.repair clinic.com
what do I look for in a broken shock absorber and are you confident this will fix the problem?
the shock is no longer able to hold the weight so therefore it will cause the tub to shake
www.sears parts direct.com for a diagram
are you still there?
yes, I am
if you have no further pressing accept is how i get paid.
are you pretty sure this will fix it?
i am sure.
thanks very much