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Just because the igniter glows doesn't mean it's good, these have to draw so many amps to the safety valve in order to open the safety valve, they can still glow but not draw enough amps, you need to replace it. Here is a link where you can order it if you wish, http://www.repairclinic.com/PartDetail/Hot-Surface-Glow-Bar-Igniter/786324/1191?modelNumber=RST310UWW%2FP1130739N thanks, Bryan