How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

GE side by side refrigerator slowly lost cool, first in the

Resolved Question:

GE side by side refrigerator slowly lost cool, first in the refrigerator then the freezer. Air is flowing in freezer and in refrigerator, and condensor fan is working, so I think all the fans are good. The compressor is vibrating and I cleaned the condenser coils. Still not cooling. What else can I check?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

is there any frost on the back panel inside the freezer behind the food?

Customer: replied 5 years ago.
no there wasnt when it started to loose cool. Its a garage refigerator so we cleaned it and it has been unplugged for a couple weeks now.
Expert:  Bryan replied 5 years ago.
is it plugged in now ? and if so how long?
Customer: replied 5 years ago.
After i cleaned the condesor coils last night i turned it on for about 2 hours, but it wasnt getting cool so I turned it off. I just turned it back on about 10 min ago.
Expert:  Bryan replied 5 years ago.
Okay, can you let this run for a little while longer and then remove the back panel in the freezer section and check to see if there's any Frost on the coils? You could take the panel off now it doesn't matter we just need to see if it's frosting at all.
Customer: replied 5 years ago.

OK. how long do you think we should let it run before we check for frost?

Expert:  Bryan replied 5 years ago.
hour should do it
Customer: replied 5 years ago.
OK. Its running, I just got the back off. I will check it in an hour.
Expert:  Bryan replied 5 years ago.

okay

 

Customer: replied 5 years ago.
no frost on the coils.
Expert:  Bryan replied 5 years ago.
Okay and you are sure the compressor is running? Vibrating? If that's the case this is a sealed system problem which means it's either low on Freon or the compressor itself has failed inside, it may be running but it might not be compressing the Freon, unfortunately this is something you would have to have a licensed HVAC technician look at, this is a major deal as far as equipment to check this kind of system, sorry for the bad news but that's all I can tell you at this point, hope I've been helpful though, thanks, Bryan
Bryan and 2 other Appliance Specialists are ready to help you

Related Appliance Questions