How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a whirlpool cabrio automatic washer with 6th sense technology.

Customer Question

I have a whirlpool cabrio automatic washer with 6th sense technology. I'm having an issue where during the middle of a wash cycle, it seems to not bring in water. It sits a humms for a long period of time. I have checked the hoses for kinks, clogs, etc... and no issue. Currently doing a Clean Washer cycle and it is stuck on 18 minutes left.

Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


can you get us the model # ?

Customer: replied 4 years ago.
Expert:  Bryan replied 4 years ago.
okay your water valve is bad, this has separate solenoids that open for the fill and the rinse cycle, its not opening in the rinse, you need to replace it, you can order this @
Customer: replied 4 years ago.
is this something for someone with moderate handy skills can replace or do I need a tech?
Expert:  Bryan replied 4 years ago.
well its not to bad. give me a few minutes to get you some diagrams
Customer: replied 4 years ago.
ok - great, thanks.
Expert:  Bryan replied 4 years ago.
heres a link to all the diagrams, this one is tougher that I though, I will see if I can find a video but not sure if there is one for that, heres the diagram link,
Bryan and other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
yeah - this seems a bit too much for me.
Expert:  Bryan replied 4 years ago.
cant find a video either, sorry, at least you know what to expect to pay for the part. thanks and well wishes Bryan

Related Appliance Questions