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Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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GE profile electric dryer model type 473 or 475 Dryer has

Resolved Question:

GE profile electric dryer model type 473 or 475
Dryer has electrical power but won't start
Flipped house circuit breakers and unplugged dryer
Help
Submitted: 5 years ago.
Category: Appliance
Expert:  Tom Johnston replied 5 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

Can you lokk inside the door and get me the complete model # XXXXX

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Customer: replied 5 years ago.
DPSR473EW0WW
Expert:  Tom Johnston replied 5 years ago.
Does it make any sounds at all when you try to start it ?
Customer: replied 5 years ago.
Yes
It's like it wants to start but just can't stay started
Power light inside dryer is on when I open the door
Expert:  Tom Johnston replied 5 years ago.
Reach inside the drum and spin it a few times then try to start it what happens ?
Customer: replied 5 years ago.
Nothing
It spins when I reached inside but still same outcome no start
Expert:  Tom Johnston replied 5 years ago.
Does it just hum ?
Customer: replied 5 years ago.
Yes but only a hum when I try to turn the start dial
When I let go no hum and no start
Expert:  Tom Johnston replied 5 years ago.
The motor has failed and needs to be replaced. To have this replaced you are looking around 250 dollars.

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Customer: replied 5 years ago.
Ughh!! I was afraid it might be something like that? Would you reccommend replacing the motor or buying a new dryer (I know this one is over 10 hrs old)
Expert:  Tom Johnston replied 5 years ago.
Is this the only problem you have had with the dryer ?
Customer: replied 5 years ago.
Yes
Expert:  Tom Johnston replied 5 years ago.
If that is the case personally myself i would have it repaired.

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Customer: replied 5 years ago.
Thank you! I guess we are done?
Expert:  Tom Johnston replied 5 years ago.
You are welcome.

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