How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Frigidaire FRS26ZRG. The icemaker quit working and

Resolved Question:

I have a Frigidaire FRS26ZRG. The icemaker quit working and I noticed a small amount of water on the floor, behind the fridge. After replacing the water filter, I noted a leak at the joint where the water line goes into the back side of the freezer/icemaker. What is the best way ot attack this?
JJ
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

 

can you tell if the water is comming from the plastic line that goes to the ice maker or does it seem to be comming from the valve ?

Customer: replied 3 years ago.

The drizzle pattern points back to the hose at the back of the refigerator, at the point where it points to the back of the freezer, icemaker. So, it looks like an exterior problem. My gut tells me to pop it off, but I hate to break stuff unnecessarily. Also, I wonder if there is a blockage. The filter was pretty yucky.

Expert:  Bryan replied 3 years ago.

near the top where it goes through into the freezer or down near the bottom ? your ice maker feed tube inside the freezer could be frozen. can you see that ?

Customer: replied 3 years ago.
near the top, top right as it is viewed from the rear... I did not see ice on the exterior
Expert:  Bryan replied 3 years ago.
okay, you need to remove the line from the valve at the bottom and blow through it into the freezer to make sure its clear, it unscrews,
Customer: replied 3 years ago.
I am lightheaded. I suspect a restriction. Or, my lungs aren't what they used to be.
Expert:  Bryan replied 3 years ago.
Its probably frozen where you cant see it, take a hair dryer to the inside part that feeds the ice maker, see if you can melt the ice then try it again, turn the water of until you finish because with the line off if this calls for water it will spray everywhere with the hose disconnected.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12076
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
I am still waiting for the water to fill the icemaker. Is there an easy trick to make it fill?
Expert:  Bryan replied 3 years ago.
sorry had to go out, can you pop the front cover of the ice maker ?
Customer: replied 3 years ago.
I lost the chat connection, then got busy. I was hoping you would recontact me so we could square up.
Expert:  Bryan replied 3 years ago.
I lost my internet for a whole day Monday then again yesterday, had to change the model. were you able to get this working ?

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11908 Satisfied Customers
15 yrs. experience as a certified appliance technician.