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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My kenmore frig. is a side by side. I washed the seals and

Resolved Question:

My kenmore frig. is a side by side. I washed the seals and have a good contact but lately drinks don't get real cold like they did. I also lowered the temp, what can I do?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

is the fan in the freezer running ? if you move the food in the freezer and check the back wall is there frost ?

Customer: replied 5 years ago.
Theres no frost and everything is frozen solid
Expert:  Bryan replied 5 years ago.
and the fan is running ? can you feel any cold air comming through the vent in the fresh food section ?
Customer: replied 5 years ago.
No air blowing in the vent
Expert:  Bryan replied 5 years ago.
you have the freezer door closed?
Customer: replied 5 years ago.
Yes
Expert:  Bryan replied 5 years ago.
okay you still haven't told me whether you can hear the fan running in the freezer, can you ?
Customer: replied 5 years ago.

Yes I can hear it run

 

Expert:  Bryan replied 5 years ago.
well if you don't feel the air comming through the damper into the fresh food section the Diffuser isn't opening, # XXXXX on this diagram , or the return on the bottom is frozen, # XXXXX . its one or the other, you need to check them.
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