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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Our washing machine has quit spinning for the last spin cycle.

Resolved Question:

Our washing machine has quit spinning for the last spin cycle. What could be the problem? Is it something the homeowner could fix?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


open the lid and in the back theres a model # XXXXX you get that?

Customer: replied 5 years ago.
Thanks for telling me where to look.

It's LA7680XTW1

Expert:  Bryan replied 5 years ago.
okay does this drain correctly ? just not spin ?
Customer: replied 5 years ago.
Yes, it drains correctly.
Expert:  Bryan replied 5 years ago.
okay, can you put this on a small load and let it fill and keep the lid open to make sure its actually agitating and not just the motor running?
Customer: replied 5 years ago.
No, it appears to only make the noise of agitating and not actually agitating,
Expert:  Bryan replied 5 years ago.
okay thats what I thought, your drive coupling is broken but don't panic you can fix this yourself , here a link where you can order the part and theres a video there that shows you how to do it, its pretty easy, heres the link, the part is only $13.00, thanks and if you need me just ask. Bryan
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