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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12060
Experience:  15 yrs. experience as a certified appliance technician.
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maytag 300 series wont drain

Customer Question

maytag 300 series wont drain
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

do you have a garbage disposal ?

 

Customer: replied 3 years ago.
yes i do
Expert:  Bryan replied 3 years ago.

have you replaced it lately?

 

Customer: replied 3 years ago.
its only 3 years old and seems to work fine
Expert:  Bryan replied 3 years ago.
okay, can you take the drain hose off under the sink where it connects to the disposal and put the hose i a bucket then try the drain cycle? see if it drains into a bucket ? see how fast if so.
Customer: replied 3 years ago.
yes i can do that. the dishwasher is didassembled right now so i will have to put it back together and run a cycle how can we continue this conversation do i log back on and ask for you
Expert:  Bryan replied 3 years ago.
just log back in and I will get your reply. have you checked the drain pump ?
Customer: replied 3 years ago.
no i have not. when the dishwasher drains we can always here it in my douoble sink i listened for that yesterday and never heard any water draining into the sink or disposal. what drives the drain pump
Expert:  Bryan replied 3 years ago.
that picture is the drain pump, do you have a volt meter?
Customer: replied 3 years ago.

yes i do i guess to clarify is the pump driven by its on electic motor

Expert:  Bryan replied 3 years ago.
yes and these fail, the control board sends the power to it, can you run this and test for 120 volts going to the pump when it reaches drain ? if you get 120 volts and it doesn't drain replace the pump, heres a link to order it. http://www.repairclinic.com/PartDetail/Drain-Pump/6917641/1469555?modelNumber=MDB5601AWB hope this helps, thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12060
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

couple more questions someone mentioned a turbulator switch or something like that and secondly the pump will install from the bottom i assume and is there a way i can go directly to drain mode on the front panel

Expert:  Bryan replied 3 years ago.
does it have a cancel/drain button?
Customer: replied 3 years ago.
no just a start cancel button
Expert:  Bryan replied 3 years ago.
okay if you hit the cancel button it should drain, have you tried that?
Customer: replied 3 years ago.
no but that is easy enough i will get it back together and check for voltage at pump thanks for everything
Expert:  Bryan replied 3 years ago.
your very welcome , have a great day, thanks , Bryan

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