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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a kenmore refrigerator up and downer. It does not work

Resolved Question:

I have a kenmore refrigerator up and downer. It does not work other then interia lights
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

can you get me the model #? it sounds like this is stuck in defrost.

 

 

Customer: replied 5 years ago.
Bryan the mo.# XXXXX XXXXX
Expert:  Bryan replied 5 years ago.
so there is nothing running at all in this? except the lights inside? no fans at all ?
Customer: replied 5 years ago.
Nothing works except lights, And worry about me pushing the green button, Lets get the problem takenen care of.
Expert:  Bryan replied 5 years ago.
I'm not asking you to press the green accept button yet, what you need to do is check the defrost timer. its electronic do you have a volt meter?
Customer: replied 5 years ago.
I have a volt meter
Expert:  Bryan replied 5 years ago.
sorry theres something wrong with the site, it just went down after I sent you all the info, I'll try again if you get this post.
Customer: replied 5 years ago.
I am waititing for your responce
Customer: replied 5 years ago.
Bryan how do I check this
Expert:  Bryan replied 5 years ago.
you need to take the control panel down and test p1 and w for 120 volts. put you meter on AC voltage and test the P1 and the W you can leave the electronic control plugged in , do you know how to use the volt meter okay ? be careful if you don't know how maybe you should have someone check it for you.
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