Hello, and thanks for your question! My name is XXXXX XXXXX I am happy to assist you today!!
It sounds like the timer is bad or the control board is bad. It will normally be the timer.
Unless you are comfortable taking the washer apart I would have a tech do it. This will be an easy job for a tech to complete and will be at a minimal cost.
I hope this answers your question, if so please click the green accept button, if not im still here to assist you.
Looking forward to your reply,
I do not have a down loadable copy of the service manual.
they have the service manual you are looking for. When you go to the website just type in the make and model of the waser and it will come up for you to down load. You will need to pay a nominal fee for the service manual.