Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi, thanks for using JustAnswer.com. Please remember, I do not get paid for my time and expertise until you accept. Try unplugging the washer for a few minutes and see if the control resetting clears up the problem. Let me know what happens.
OK, I've already got the top off so I know what you're talking about. Thing is, I'm at work and the washer is at home so we'll have to continue this conversation when I get home this evening.
My email there is XXXXX@XXXXXX.XXX
Will I be able to make contact with you from home tonight? How? I'm on mountain daylight time.
I've disconnected M13, plugged the machine back in but it still won't go into cycle.
Okay, you will need to replace the main machine control, number 6 in the picture. With it starting and completing the spin cycle, it proves the door lock, motor control and wiring are all good. The User Interface is working as it allows you to program different cycles. That only leaves the machine control, the most commonly failed part. The link below will take you to the correct control for your model.
Machine Control $106.59