How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18602
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a GE Monogram, 36 Island Vent Hood. The Model is ZV850.

This answer was rated:

I have a GE Monogram, 36" Island Vent Hood. The Model is ZV850. The four halogen lights are not working. I changed two of the bulbs and none of the lights and nothing is working. However, the fan is working at all levels though. Anything I can do myself?

Our repair man looked at it and would like to know why the transformer is was warm?

Thank your, Holly

Hi, thanks for using Please remember, I do not get paid for my time and expertise until you accept. The bulbs are a special 12 volt bulb, not a 120 volt bulb. Did you verify the bulb voltage? If you installed 120 volt bulbs, the transformer will need to be replaced. Below is the service manual for your hood as well as a link to the transformer and bulbs.


Bulb $25.60


Transformer $157.50



Attachment: 2011-11-01_160918_zv850.pdf


Diagram for ZV850SB

Customer: replied 4 years ago.

I looked at the bulbs. the ge bulb was 35 w, 12v. Ours was 20 w, 12 v. Do you think that could be the problem?


Where can I purchase the ge bulbs besides on line?

The bulbs are likely not going to be found locally, they are a specialty bulb.
Kelly and other Appliance Specialists are ready to help you

Related Appliance Questions