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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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The kitchenaid superba refrigerator stopped cooling. The model

Customer Question

The kitchenaid superba refrigerator stopped cooling.
The model #KSRG25FKSS04, manufactured 11/2002, SN#SM4648168

The lights are on when openned, the fan seems working, the indicators on the cooling level are working, but the internal temperature is worm.

What can be wrong with it? Can I fix it myself or diagnose the problem?
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

Hi I'm John I will help you with the fridge problem.

Open the freezer door and reach in to the back panel , Can you feel frost on that panel ?

Customer: replied 5 years ago.
There is no frost on the back pannel, there is a slightly colder then normal air from the fan opening on the back pannel, but not enough.
Expert:  John replied 5 years ago.
Pull the fridge out and remove the bottom back panel the condenser coils could be dirty which will cause the problem.

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