How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Your Own Question
Jason, Home Appliance Technician
Category: Appliance
Satisfied Customers: 410
Experience:  Home appliance technician with 10 years experience working on numerous makes and models.
Type Your Appliance Question Here...
Jason is online now
A new question is answered every 9 seconds

We just installed a kitchenaid microwave everytime we turn

This answer was rated:

We just installed a kitchenaid microwave everytime we turn it on it sparks and turns off . what could be the problem?
Do you see any burn marks or bare metal in the cavity? Is any of the paint in there chipped away. Is the unit brand new? Less than a year old?
Customer: replied 5 years ago.
on the ceiling of the unit left hand side where the heating element tubes are is where it was sparking. If one of those tubes wasnt fully in place would that make is arc?
Yes. That would give a space of bare metal. Can you install it fully. If not, do not try to go any further. If it is under a year old it is under warranty, and if you try to repair it , they will void the warranty.
Jason and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
ok thank you I think he got it back in place it isnt sparking anymore. It is not under warranty it is a 2005 model we just moved and reinstalled it.

Related Appliance Questions