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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My dishwasher, model 15669992 serial # XXXXX doesnt always

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My dishwasher, model 15669992 serial # XXXXX doesn't always drain the water out after washing? I've taken out the bottom dishrack and taken apart the arm that spins around. There is a plastic collar/spacer underneath it and it is broke? Any suggestions?

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


is this the broken piece ?

Customer: replied 5 years ago.
thats the collar, its supposed to be split to allow spray arm to spin freely, most like your issue it the drain check valve, these get clogged and sometimes it will drain and sometimes not, heres a video on how to take this out, clean it and put it back in, this will usually take care of your issue.
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