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my freezer is not working pn my maytag plus unit

 
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Customer Question

my freezer is not working pn my maytag plus unit

 

Optional Information:
Make: maytag plus
Model: MBB2256GES

Already Tried:
nothing so far

Submitted: 608 days and 13 hours ago.
Category: Appliance
Value: $30
Status: CLOSED
Picture
Expert:  appliance doctor replied608 days and 13 hours ago.

Hi IM John I will help you with the freezer problem.

Open the freezer door and reach in to the back panel can you feel frost on that panel and can you hear the freezer fan motor going ?

Customer replied608 days and 13 hours ago.

no frost but can hear fan motor

Picture
Expert:  appliance doctor replied608 days and 13 hours ago.

Remove the bottom front kick plate and tell me if the condenser coils are dirty and if the fan motor is blowing warm air out the front grill.

Customer replied608 days and 13 hours ago.

yes condenser coils are dirty, but air blowing out is not extremely warm

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Expert:  appliance doctor replied608 days and 12 hours ago.

The dirty coils will cause the freezer not to get cold.

Cleaning the condenser coils will fix the problem.

If you require more assistance let me know please.

 
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