Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi IM John I will help you with the freezer problem.
Open the freezer door and reach in to the back panel can you feel frost on that panel and can you hear the freezer fan motor going ?
The dirty coils will cause the freezer not to get cold.
Cleaning the condenser coils will fix the problem.
If you require more assistance let me know please.