Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, I can help you with this. Which lights are flashing? This will tell us the error code and the problem. Thanks.
Spin and End are all flashing plus the Start/Pause button
I'll check the service manual right now.
This is a fault of the main wash motor, the motor that spins the drum. They have had quiet a few of these come bad out of the factory and have even redesigned the motor just recently.
Sorry to say there isn't anything you can do as a user to fix this.
Ok, so is this a matter of getting it replaced? I just got it yesterday!
Most dealers will just swap out the machine for you as it's so new. if you had to wait to get it fixed it would take at least a few days for the service company to get the part and replace it. I would just call the dealer and say you found out it's the motor and you don't want a major repair on a new machine and don't want to wait. they should have no problem just delivering a new machine.
Ok, thank you. I will call them tomorrow. I had called them today and they told me to reset the circuit breaker.
That's something that most dealers and phone staff will recommend as it sometimes helps with electronics. Let them know the story and if they are a reputable bis they will replace. Officially they don't have to but they don't want you mad.
They are reputable. It is kind of annoying since I just got it but I think they will swap it out for me. Thanks for your help.