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this is a support wheel thats squeaking, heres a link to order it, I would replace both however, there is also a video to show you how to replace them at the link. http://www.repairclinic.com/PartDetail/Drum-Roller/12001541/400518?modelNumber=MDE5500AYQ#repairHelpVideoTabs you can fix this yourself with the video, thanks, Bryan