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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Have a GE spacemaker microwave model JVM2070OSK02; the unit

Customer Question

Have a GE spacemaker microwave model JVM2070OSK02; the unit will not respond to the touch pad controls. It responds to the button controls for lights and vent. It was operating without an air filter so I installed one and that didn't help. The touch screen pad lights up but doesn't respond. Unplugging and plugging back in didn't.
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

is this your control ?

Customer: replied 5 years ago.
Yes it is
Expert:  Bryan replied 5 years ago.
thats mot good, is it the bottom 3 buttons that respond?
Customer: replied 5 years ago.
Yes
Customer: replied 5 years ago.
You still with me?
Expert:  Bryan replied 5 years ago.
yes sorry I was working on something else also. this is bad because it means the touch control has failed, (Keypad) give me a couple of minute to check something.
Expert:  Bryan replied 5 years ago.

you may want to think about a new microwave, this key pad is $313.44 , 2/3rds the cost of a new one. below is a link to order it if you wish however.

 

keypad

Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Thanks for the advice.
Expert:  Bryan replied 5 years ago.
your welcome, thanks, Bryan