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Hello, I can help you with this. There is an over temp switch located on leach unit next to the lock motor behind the metal grill. If you remove the grill and lock cover you will see a black disc quarter sized with two wires going to it. There is a red button on the top of the disc. Depress the button and the unit should work. Each oven cavity has one. If that doesn't work we will need to use a multimeter to further diagnose. Make sure you turn off the breaker before removing the cover. Let me know what you find. thanks, Sam
All the items are located in the front directly under the control panel. You should see the grill if you open the door.
Behind the grill to the left of the light switch is a black metal box that covers the lock arm. The box slides out and exposses the disc
it is in the center covering the metal arm that is sticking out at you.
The silver bar is the lock motor arm the box that surrounds it will pull/slide out towards you. Once yo uremove the cover you will have access to reset button. I know that it is there all Thermadors have it....
The goal is to remove the cover that is over that arm. Next to the arm motor is the reset button. I'm sorry to say but I don't think I can describe it any better. The box/lox cover has to be removed to get to the reset button. It is front serviceable for sure. If you have unsrewed the front grate and still cannot access the box, I would recomend having onther person in the house give it a go. there must be something that your not seeing/doing.
Glad to help, sorry it was difficult. Some things are easy in person hard via chat. Please remember to accept in order for me to be compensated. This call will stay open after that for several days, if you have any further questions on it. Thanks