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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74262
Experience:  9+ years being an appliance technician with factory training.
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my whirlpool calypso washer is stuck with control panel stuck

Resolved Question:

my whirlpool calypso washer is stuck with control panel stuck on to wash cycle. will not start or reset. tried unplugging, but just resets to wash setting. won't accept any commands or enter diagnostic mode.
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

If the unit is stuck in wash and it won't respond to any controls that you tell it to do, your touch display control is just faulty and will need to be replaced. I can look up the exact part you need to order if you'd like, but I'll need the model number which is located on a badge below the lid near the hinges.
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Customer: replied 5 years ago.
model # GVW9959K01
serial # XXXXX

How difficult is it to replace?
Expert:  Tyler Z. replied 5 years ago.
pretty easy to replace actually. Below is a link to the part you need to order.

CLICK HERE for peal color

CLICK HERE for pewter color

To remove the control panel just unplug the washer and remove all the screws coming in from the back and remove the back access panel. There are metal clips under the panel on the right and left side. Use a putty knife and slide it under the control panel coming in from the FRONT. Push back on these release tabs and then the control panel will pull up and off.




Tyler Z. and 4 other Appliance Specialists are ready to help you