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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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whirlpool quiet partner 2 dihhwasher tub water level ok heat

Customer Question

whirlpool quiet partner 2 dihhwasher tub water level ok heat ok runs through all the cycles water discharges ok will not clean dishes motor hums in wash cycle but does not send water through rotating arms to dishes
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

can you open the door and on one of the side walls there is a model # XXXXX can you get the model # XXXXX me?

Customer: replied 5 years ago.
du1345xtvb4
Expert:  Bryan replied 5 years ago.
okay great, the first thing you want to do is check the pump assembly and chopper blade, this may be clogged in the pump. heres a video on how to do this, http://www.repairclinic.com/PartDetail/Food-Chopper-Assembly/8268383/830886?modelNumber=DU1345XTVB4#repairHelpVideoTabs you pump wash impeller may be broken of loose on the motor shaft,
Customer: replied 5 years ago.
pump assembly n chopper blade intact
Expert:  Bryan replied 5 years ago.
okay, you need the pump assembly, its this, its just as cheap to replace the whole assembly as it is to replace just the motor, you can order it @ http://www.searspartsdirect.com/par tsdirect/part-number/Whirlpool-Parts/Dishwasher-Parts/W10226459/0022/665/Model-DU1345XTVB4/1198/0130000?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=W1101192&diagramPageId=00006&productTypeId=x&searchModelNumber=DU1345XTVB4&subCompDesc=Pump%20and%20motor%20parts&brandDesc=WHIRLPOOL&modelDesc=UNDERCOUNTER-DISHWASHER&blt=11 just make sure your water level is correct before ordering this though, doe it reach or cover the heater? if so replace the pump assembly.
Customer: replied 5 years ago.
is the same motor that discharges water from the tub because the water is being discharged ok can the pump discharge water ok yet not the water through the rotating arms both upper n lower
Expert:  Bryan replied 5 years ago.
no these are two different pumps, one is the wash pump and then theres a drain pump. the one I showed you is the wash pump assembly.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
can u send how to video to replace pump assembly

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