Appliance Repair Questions? Ask a Technician for Answers ASAP
how far into the cycle
about 5 minutes
Do you need any other information from me?
what does it do in those 5 mins?
It looks like it is working normally--taking in water and starting to wash the clothes. This is the second laundry to do this. I thought the first load might be too heavy or unbalanced so I just drained the water and started over.
How high does the water level fill? It really sounds like the machine would be overfilling or something
It does not seem high --if anything it seems low. But I'm not watching it that carefully. I can go check the water level now if you want.
yes, and check your water shutoffs
make sure they are open all the way
Thye door is now locked. I can drain the water and should be able to open the door then. I should note that I successfully did a load of laundry today and it was the second load that had the problem.
have you been able to complete one since?
No. But after I set the control know to off, I turned it to wash and hit start. As of 4 minutes, it is still washing.
ok .... lemme know what it does
Maybe it was a software glitch
that is a good sign right?
I guess. I take it that the flashing lights has no defined meaning
not defined ... could be a too high or too low fill, or a door latch not engaged
It's a "user error" Meaning it's not a big deal
Well now it is spinning and continuing to work properly.
ok ... well if the problem returns, please return to THIS CHAT. There are no further charges out to around 6 months. So if it comes back you can get more help.
Please remember to leave feedback after clicking accept and have a great rest of your weekend. Thanks!
I can return to this chat by hitting go to chat from the email that was sent?
Anytime, if I'm not online I will get it by email on my smart phone and be on ASAP to help you
I'm on here several times a day. Thanks!
thanks I guess your karma is so strong that just thinking about the problem makes it go away.