Appliance Repair Questions? Ask a Technician for Answers ASAP
when the door closes does it snap?
And whatr does it try to do when you try to start it? ANy beep or flash or anything?
the door snaps close, the pressure switches light for normal and heated dry but the start button doesn't work and there isn't any beeps or flahs
You either have a bad touchpad or a door switch not engaging, I would say you need to seperate the halves of the door panel, and check the door switch, It would be easiest to test
Do you have a volt meter available?
no volt meter. what tools do i need to separate the halves of the door panel
just a screw driver, however that is pointless without a meter, you can't test a switch without a meter
Lemme double check your model and see if this is the cheap crappy maytag door lock or a newer beefier one
We can operate off a guess
okay. it does seem like the touchpad . the lights are lighting which indicates the door is closed
Yeah the latch is cheap crap on this model I would guess it but it's a 45.00 part
Do the lights not come on on your model with the door open? And there are 2 switches, hot and neutral you can have one or the other bad and it light up but not engage
Would be unlikely (not impossible) but unlikely the touchpad would have only 1 button fail
That is the button you use most often so I can't say it wouldn't but I can say statistically (without a volt meter to test) the latch would be most probable and the touchpad 2nd most probable
you are right. the lights work when the door is not latched. the latch is most likely the problem.
Do you want part numbers for both?
yes. but do we need a repairman. is it easy to repair. where do we get the parts
I can get you a place to order from, if you have a screwdriver you can change either of these
The touchpad would be harder but you should be able to accomplish very easy for both
Minimal skill required
If you want to hire someone you can, but they are both easy
Lemme get you part numbers and pricing
okay. will it come with instructions?
IT's pretty easy, the easy stuff they don't include instructions on
W10077360 is the latch, it's about 45 bucks
W10254846 is the touchpad it's about 92
You can order from Marcone by calling at 1-888-464-2853 or through Repairclinic.com whichever is easier for you. Both appear to have it in stock.
Thanks so much! and goodnight.
No problem it's what we're here for
Have a great rest of your evening, and please remember to leave feedback after clicking accept. Thanks!