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Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 273
Experience:  20+ years in the appliance repair field.
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I was washing a rug yesterday. The backing disintegrated while

Customer Question

I was washing a rug yesterday. The backing disintegrated while in the machine. Now washer will not work and there is water in the machine.
Submitted: 5 years ago.
Category: Appliance
Expert:  Alan replied 5 years ago.
My name is XXXXX XXXXX I will be helping you today. Please remember, I do not get paid for my time and expertise until you accept.
You will need to clean out the pump, it is plugged with the pieces of the rug. If you can get me the model number I can better help you.
Alan and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Expert:  Alan replied 5 years ago.
Unplug machine. Take out the screws that hold the lower panel on. Then you will be able to see the clean out for the pump. Unscrew that and clean it out and you should be good to go.

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