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Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience:  16+ years of in home appliance repair knowledge.
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Suddenly my dryer wont start. When I push the start button

Resolved Question:

Suddenly my dryer won't start. When I push the start button in, it makes
a humming noise but doesn't start. I've checked the plug and the circuit
breaker--all is O.K.
Submitted: 3 years ago.
Category: Appliance
Expert:  Robert replied 3 years ago.

Robert :

Hello.

Robert :

Try this: Go to the dryer and open the door. Tape the door switch down and then push the start button to start the dryer. Immediately reach in the drum and turn the tub clockwise.

Robert :

Let me know if the unit takes off or not.

Customer:

I did what you said and nothing happened.

Robert :

Still humming though, right?

Customer:

Is there anything else I can do?

Customer:

Yes, it's still humming

Robert :

Do you know how to check the belt?

Customer:

No.

Robert :

Let me get that info for you.

Customer:

O.K.

Robert :

Grab the back of the control panel right where it is mounted to the top and pull forward on the top while holding the front of the dryer with your knee. Use your other hand to lift the top on the side you are pulling. Do the same to the other side.

Robert :

Don't touch anything inside so you don't get shocked.

Robert :

Locate the belt and see if it is tight.

Robert :

Also, does the drum turn freely.

Customer:

O.K. I'll try. I flipped the breaker switch so I won't get shocked.

Robert :

Sounds good.

Customer:

I'm sorry--I don't know where the top is supposed to open up.

Robert :

Let me get a video for you.

Customer:

O.K.

Customer:

Are you still there?

Robert :

Copy and paste that in another browser window.

Customer:

Now you've lost me.

Robert :

Did you see the link I posted right before you asked if I was still here?

Customer:

Yes.

Robert :

It is in blue. Just click it to open the video.

Robert :

It will show you how to get into your dryer.

Customer:

O.K.

Robert :

I will be here waiting.

Customer:

The video was fine. But, I still can't get the top open. I guess it's too

Customer:

The video was fine, but I still can't get the top open.

Customer:

The video was fine but I still can't get the top open.

Robert :

Oh no.

Customer:

I think it's just too much for me. I'll have to call someone.

Customer:

Thanks anyway.

Robert :

I am sorry. I was really hoping to save you some money.

Robert :

Have a good day and come back if you need more help.

Customer:

I can't get the top open, even after watching the video.

Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience: 16+ years of in home appliance repair knowledge.
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