Need Appliance Repair Help? Ask a Technician for Answers ASAP
my name is XXXXX XXXXX i am an authorized ge service technician and i can help you today
a beeping tone can come from a number of different places. and yes, like you said the most common is the door or water filter. but there are many more too.
is there any lights that flash with the beeping tone too?
is there a temp alarm on your machine?
please get back to me so we can put the machine into a diagnostic check mode to see what is malfunctioning
how are you?
ok. just the beeping
the main display is in the freezer door on your model correct?
is that where you hear the beeping
does the display give you a temp reading?
something like freezer 0 and ref 37
you may have to hit the temp setting button to get it to display the temps
i can walk you through a few things to determine what is wrong with it
do you have a couple of minutes?
and no indication for what is beeping?
is the machine in a cooling cycle? do you hear the compressor running?
have you had a power surge lately?
have you recently change the water filter?
did you loose power recently?
ok. try holding the water filter button for at least ten seconds then release
ok. and you are sure that both doors are completely shut?
sometimes we have food that gets stuck in the way of the door and we don't realize it. or other times the gasket around the door can be broken or off and causing the door to not close either
please check both doors are closing and making complete contact with the ref cabinet. all the way around
good. i assume there were no tears either?
good. when it starts to beep again, if it does, i want you to open both doors and hold down the dorr switches and see if that stops the beeping. do one side at a time
yes that is correct.
if door switch test doesn
if door switch test doesn't work try taking out the water filter
don't worry the machine can still operate normally with out it.
take filter out for 30 mins or so and see if the allarm goes away then.
that is what i was gonna have you do.
i caqn get a part number for a new filter for you too if you would like?
beside the door or filter, that is all the reasons on this machine for it to beep. unless like i said, you had a power surge. and in that caes just hold down the filter button for more then 10 seconds to reset the computer
i could possibly get it cheaper for you for the next time if you would like?