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gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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I have a Kenmore 80 Series Heavy Duty Super Capacity Plus washer.

This answer was rated:

I have a Kenmore 80 Series Heavy Duty Super Capacity Plus washer. It won't drain after the wash cycle. I have checked the power supply, closed the lid firmly and tried in different wash modes; no luck. Are the sensors shot?

gst85 :

hello,may i have the model number please

Customer:

23832100

gst85 :

thanks just a minute please

gst85 :

thanks for waiting,can you open and close the lid to see if the lid switch clicks please

Customer:

doesn't sound like the switch clicks

gst85 :

ok can you push on it with a pin ?

gst85 :

see how far down it goes before you hear a click

Customer:

tried that already; nothing

gst85 :

ok the lid switch is going to be your problem.

gst85 :

replace the switch and that takes care of your problem

Customer:

in the meantime, is there a way to by-pass the switch so I can drain the tub?

gst85 :

you sure can.,you would need to splice the wires then twist them together

gst85 :

for the mean time.

gst85 :

do you have a local parts syore in your area?

gst85 :

store

gst85 :

are you still there?

Customer:

yes, sorry

Customer:

I haven't taken it apart yet, but are the wires color coded and which ones?

gst85 :

just the two that come from the switch,not the ground wire

gst85 :

which is green

gst85 :

do you see two grey?

Customer:

I'll look, hang on

gst85 :

sure

Customer:

Is there a trick to opening the lid, I have never been able to open this one

gst85 :

actually the whole casing comes off .

gst85 :

did you remove the two screws that hold the lid switch inplace

Customer:

yes

gst85 :

ok now is the switch just hanging

Customer:

yes

gst85 :
Grid is 1 inch square

does it look just like this one

Lid Switch Assembly - Part #547225
Full Size Image

Customer:

I can't see it that well, need to take the top off

gst85 :

ok what may help you is open the control panel.

gst85 :

can you do that

Customer:

access-2 top screws in the back?

gst85 :

correct,one at each corner?

gst85 :

sorry no remove the ones at the bottom

gst85 :

not the top ones?

Customer:

O.K., need to get a socket, hang on

gst85 :

actually your just going to need a phillips screwdriver

gst85 :

remove the screws that keep the control panel mounted on the washer

Customer:

screws are out, just pinch the tabs and the back should come off?

gst85 :

which screws did you remove?

Customer:

two bottom ones, looks like another one near the top is maybe for a ground?

gst85 :

ok now are you able to slide the whole control panel back n fwd

Customer:

no

gst85 :

once you remove the screws ,you should be able to slide the lift the control panel

Customer:

you mean the whole machine housing, that's what I'm moving.

gst85 :

oh ok,

gst85 :

how are you doing?>

gst85 :

are you still there>

gst85 :

?

Customer:

I'm still trying to see it better

gst85 :

ok its pretty easy you are on the right track.do you still need my assistance

Customer:

I see 2 black wires; is that a plug?

gst85 :

yes ,splice them

gst85 :

coming from the switch?

Customer:

so I can pull that plug and the piece; switch attached to them is what I need to replace?

gst85 :

yes,replace the swtich

gst85 :

not expensive at all

gst85 :

do you have a local parts store in your area?

Customer:

about 35 miles

gst85 :

ok not so.bador you can order it online at www.repair clinic.com.

gst85 :

do you have any questions youd like to ask me>

gst85 :

?

Customer:

no, wish things were made a little more user friendly, miss my old stuff!

gst85 :

i feel the same way sometimes lol

gst85 :

good luck to you

gst85 :

if i have been helpfull to you pressing accept pays me

Customer:

thank-you

gst85 :

your welcome.

gst85 :

have a great day

gst85 :

please leave feedback

Customer:

where do I do that?

gst85 :

after you have accepted it will direct you to it

gst85 :

thanks so much nice working with you

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