Hi. Welcome to JustAnswer. If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't. Thank you.
I will need the model number of your unit to look this up for you.Please click here for help locating the model number. Thank you.
Thank you. One moment please.
You have either a central control unit heartbeat failure or a user interface heartbeat failure. Please see the tech sheet for more information and testing procedures. Please click here to download the tech sheet for your unit.
Give me a minuet and I will upload a service manual that will help you with the disassembly of the control consol.
Please click here to download the manual.
Of course if you have any follow up questions please post them here. I will be happy to assist you further if needed.
Please let me know if you require further assistance, or information. If not, please click on "ACCEPT". After you accept, please leave feedback.Thank you.
I'm happy to see this service manual=I dont have a printer to make a hard copy for my use. Will this service manual be available to me on line? Can you e mail it to me? I would accept after I know if I can read and have this service manual available to me and my handyman. Thank you
You can save it to your computers hard drive. One moment and Ill get you a picture that will help you do this.
I'm not good with a computer,as you can probably tell
Not a problem. Were you able to save the file?
My son in law is going to show up within 30 min. to help me . Thanks for being patient.
No problem at all. I will be on line all morning if you need further assistance.
Just wondering if you could please e-mail the .pdf file of the service manual. Or re-send the link to download the file from. I will try to figure it out on this end. Thank you! --Chris (son-in-law ;^) )
Hi Cris.Please click here to download the tech sheet for your unit. Please click here to download the manual.
thank you--download successful; however it appears to be the wrong manual ( this is for the 8500 series), We need the manual for the Whirlpool WFW9400SW03Duet Washer.
The manual may not indicate that it is for your specific model but according to the tech site it is the correct one.
We just found the correct service manuel inserted in the cabinet of the washer. Thanks for all your time but I dont want an incorrect manuel especially since we found the correct one
That would be the tech sheet not the service manual. The service manual I provided covers many different models. The tech sheet provides specific testing information for your model.
I'm not accepting because I dont feel that you gave me the correct service manual and we did find the correct information in what we found in the washer. thanks again but I wont accept.
Thats ok. I understand. I hope you understand that I can only provide you with ingormation that I get from the tech site and my personal knowlege of your appliance. When an error code like the one you have appears on the screen it indicates a failure in the main control board(s). You will have to replace the control board, or the user interface to repair your unit. Which one depends on if the drum is rotating or not. That information is in the tech sheet you found in your unit. Just look up the error code and you will see what I mean.