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william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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my frigidaire energy star wall air condition will not go on.

Resolved Question:

my frigidaire energy star wall air condition will not go on. The test light is on and when i push the test button it trips. When i preset the reset button the test light goes back on. I just cannot get the unit to start when i push the on button. Please help. Thanks
Submitted: 5 years ago.
Category: Appliance
Expert:  william replied 5 years ago.
Did it just happen?
Customer: replied 5 years ago.
yes
Expert:  william replied 5 years ago.
Ok try this unplug from was for 5 minutes then plug back in and push test then after that press re-set. If the unit is still hot give it longer to cool down. Tell me when was the last time you cleaned the filter? Thanks. Get back with me after you do this. Make sure the breaker in the panel is not tripped also.
Customer: replied 5 years ago.
what do you mean by " the braker in the panel"
Expert:  william replied 5 years ago.
Your electrical panel where all your breakers are at that you flip on when one of them goes off,
Customer: replied 5 years ago.
the filter was cleaned the other day. i did what you said and the unit still does not go on,
Expert:  william replied 5 years ago.
Ok was the breaker tripped at all?
Customer: replied 5 years ago.
no
Expert:  william replied 5 years ago.

The power supply cord must be replaced if it fails to reset when either the TEST button is pushed,

or it cannot be reset. A new one can be obtained from the product manufacturer.


If power supply cord is damaged, it CANNOT be repaired. It MUST be replaced by one obtained


from the product manufacturer.

You will need to call customer service and give them your model number so you can get a new power cord for this.

Please press the accept button this is how im paid for helping you today. Thanks.

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