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do you have a make and model # ?
Kenmore Ultrawash Quiet Guard Deluxe Model(NNN) NNN-NNNN601
I tried to observe what was going on last night - set it onTurbo Zone - and sometime well-into the wash cycle or maybe even rinse, the water WAS coming through hot, but not distributing well in the washer. The detergent cup (liquid) didn't even wash clean, nor the door. Some motion toward the bottom of the washer, though.