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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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We have been using a Hotpoint freezer model FZA30 for 8 years. During

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We have been using a Hotpoint freezer model FZA30 for 8 years.
During this time the gutter outlet to allow for autodefrost has blocked with ice 3 times resulting in build up of ice behind the back panel and the ‘warm’ indicator light coming on.
On each occasion I have had to defrost, take the back panel off and poke a plastic stick down the drain tube to ensure water can get through to the drip tray above the compressor.
Can you offer a solution to this problem?

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.

 

theres not much that can be done for that problem, the only thing you can try is get a piece of bare copper wire and wrap it around the heater and drop it down the hole about 2 " and when the defrost heater comes on the wire heats up and prevents the tube from freezing, this is just poor design and thats all you can try.

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