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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a bottom- mount refrigerator mod#(NNN) NNN-NNNN701. The

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I have a bottom- mount refrigerator mod#(NNN) NNN-NNNN701. The freezer is working fine but no cold is getting to the fridge. HELP!!!
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


Okay is the fan in the freezer running? Do you notice any Frost on the back panel behind your food inside the freezer?

Customer: replied 5 years ago.
Fan is running , no frost
Expert:  Bryan replied 5 years ago.
Okay if there is no Frost and the fan is running then the damper is bad, this is what opens and shuts and lets the cold air into the refrigerator section from the freezer section it is part number 15 on this diagram, you can order it at the following link, .
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