How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Maytag Neptune Washing Machine MAH5500BWW and only

Resolved Question:

I have a Maytag Neptune Washing Machine MAH5500BWW and only some of the lights/controls are responding. The Start is one of the ones not working. Is there a total reset or something like that available?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name is XXXXX XXXXX forward to helping you today.


are you able to set the wash cycle ?

Customer: replied 5 years ago.
It lets me change from wash/wear to delicate but not to cotton. Also can't change my temp.
Expert:  Bryan replied 5 years ago.
there no reset on this, have you tried unplugging it for 5 minutes and the plugging it back in ?
Customer: replied 5 years ago.

ok, I did the 5 min. unplug. same results. Can change to some cycles and not others, but no start.

Expert:  Bryan replied 5 years ago.
Okay so the keypad is not responding on these keys, you need to replace the keypad (touch pad) you can order this at the following link, .
Bryan and 2 other Appliance Specialists are ready to help you